Information entered in Online Form can be verified immediately
data collection is saved automatically. There is no waiting for forms to arrive from the post
Information entered in Online Forms are always legible
There is no double handling of forms. Once an online form has been submitted, the data is saved, and processed automatically (provided that business process is set up corrected)
increase efficiency in processing forms
If the online form involves collecting payment, revenue is collected instantly, reducing the administration cost of not having to chase up the client for payment.